Passenger sues airline after butt is burned on flight

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A WOMAN is putting JetBlue on the legal hot seat after the airline torched her backside with hot tea, then treated her

Michelle Lavin, 25, suffered second-hand third-degree burns on her backside during a “torturous” five hour, 40 minute flight to Las Vegas, but says what burned her more was the way the flight crew dismissed her suffering, the New York Post reported.

“I was in excruciating pain and had tears running down my eyes and asked them to get me anything. Cream. Something!” the Manhattan woman told The Post.

“They said, ‘We don’t have anything for burns on the plane.’ They were looking at me like I was insane.”

Ms Lavin was flying solo on her way to visit her older sister and some friends for a long weekend in 2014 when a flight attendant failed to secure the lid on the blazing hot tea, which was “capable of causing disfiguring burns” and wasn’t “fit for human consumption”, she claims in a Manhattan Supreme Court lawsuit.

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Michelle Lavin was burned by hot tea on a JetBlue flight, according to a lawsuit.Source:Facebook

The help desk manager was wearing her seat belt when the flight attendant brought her the cup of tea “filled to the brim”.

“I remember it being very hot, even in my hands,” Ms Lavin said.

Minutes later, a man at the back of the plane started shouting at a woman to shut up her barking dog. It caught Ms Lavin’s attention, especially when the woman went bonkers.

“She just screamed. It was insanely loud, like a horror movie. I got very nervous and everybody turned around and it was frightening,” Ms Lavin recalled.

Ms Lavin bumped her tray table when she turned to look at the screaming passengers, knocking over the tea.

It felt “like my pants were on fire,” she said.

“I screamed at the top of my lungs. The pain was unreal. Every time I tried to stand, they said, ‘We need you to go sit down.’ I felt like I was being treated like a child.”

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Ms Lavin said she wasn’t impressed with the airline crew’s initial response.Source:AP

Two female attendants, including the one who served her the tea, offered her ice and aspirin, but Ms Lavin said they weren’t taking her concerns seriously. So she dropped her pants to show them.

“They were horrified, and then they were much nicer. At that point I realised they knew they had a problem. They said, ‘This is very bad,’” she said.

She messaged her parents, who called JetBlue. The airline offered to have a stretcher waiting for her at the gate but a “humiliated” Ms Lavin declined and instead went to the ER with her sister.

Lawyer Thomas Lavin, who is representing his niece, said he filed the suit three years after the incident not to cash in on the flurry of passenger-flight crew friction making headlines but because Michelle initially wanted to avoid litigation.

But then JetBlue “treated her like dirt”.

Michelle Lavin knows there will be sceptics, but said, “This was real pain and real torture.”

JetBlue declined to comment.

This article originally appeared on the New York Post and was reproduced with permission.

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Article Passenger sues airline after butt is burned on flight compiled by Original article here

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